Help Center
Contact our support team for help getting started or placing an order.
Frequently asked questions
How does delivery work?
A personal shopper picks your items from our store and delivers them to your door. You can track your order in real time.
What are your delivery hours?
We deliver daily from 8 AM to 10 PM. You can schedule a specific time slot during checkout.
How do I return or get a refund?
If there's an issue with your order, contact us within 24 hours. We'll issue a refund or replacement.
Do you offer pickup?
Yes! Toggle to Pickup mode on the home page. Your order will be ready at our Rock Island location.
How do I contact customer support?
You can reach us via email at support@usafm.com, call (309) 555-0123, or use the live chat option below.